Creating an inclusive workplace

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We’re committed to being an inclusive business, where everyone’s potential is unlocked, and difference is celebrated and valued.

We want every member of our team to feel comfortable bringing their true selves to work and safe to express themselves without fear of judgement or discrimination. Everyone should be supported, rewarded, and given the same opportunities to thrive, no matter their age, race, gender or sexual orientation. We want our people to feel empowered to do great work, to feel included, and to be heard.

To us, empowering our people means:

  • Striving for greater diversity
  • Creating a culture of belonging and trust
  • Prioritising employee health and wellbeing
  • Strengthening our people’s ESG skills

Striving for greater diversity

Diverse businesses are better able to respond to challenges, win top talent, and meet the different needs of customers. It takes time to create a truly diverse workplace and we’re committed to ensuring that our people reflect the communities where we work. By bringing more diverse thinking into our business from early careers and graduates through to senior management hires, we can create opportunities for a broader group of future leaders.

Creating a culture of belonging and trust

Creating an inclusive culture helps us attract, develop and retain the best talent and drive future growth. To support this, we intend to provide education and training opportunities at all levels of our business.

Promoting inclusion and belonging means recognising and reducing inequalities and bias. Our global employee policies and initiatives play a big part in this and we’re making sure these policies remain fit for purpose and are reviewed as needed.

Prioritising employee health and wellbeing

We want our workspaces to promote good health and wellbeing. We aim to normalise conversations around mental health, financial welfare and the menopause, so that all our colleagues feel comfortable discussing the issues they face and have access to the support they need.

We’ve renovated many of our offices – by modernising our working environments, we’re promoting healthier, more dynamic ways of working. We also know flexibility is important, so we allow our people to work flexibly out of the office on an as-needed basis, subject to their job requirements.

Strengthening our people’s ESG skills

We invest heavily in learning and development to help unlock the potential of our people. We also want our teams to understand the ESG issues that affect us. Among other initiatives, we launched an internal ESG microsite in 2021 to help our people deepen their knowledge on key ESG topics.

Our ESG Ambassador network

We have more than 100 global ESG Ambassadors – environmental and social sustainability enthusiasts who use their ESG knowledge and expertise to provide the best real estate advice. The network meets monthly to talk about what they are doing and to learn from each other’s experiences. They often invite clients to share their own ESG ambitions and challenges and discuss how we can support them to achieve their goals.

Our next area for action - Strengthening our communities