TURNING OUR ESG AMBITION INTO ACTION
Creating an inclusive workplace
We’re prioritising creating a workplace where everyone feels valued, supported and safe.
Diverse businesses are better able to respond to challenges, attract and retain top talent, and meet their clients’ needs.
We’re committed to being an inclusive business, where everyone’s potential is unlocked, and difference is celebrated and valued. We’ve set three commitments to achieve this goal.
Part 1: Greater diversity, equity and inclusion
We want our UK workplaces to be truly inclusive and enjoy the breadth of ideas diversity brings. We aim to support our colleagues to thrive, recognising we don’t all start with the same advantages.

Commitment 1: Embed DEI within every element of our employee experience by 2027.
Commitment 2: Implement a robust data monitoring process to identify challenges and track progress by 2027.
- We’re building an outcomes-focused and data-led approach to DEI so we can measure results to drive impact.
- We’re focusing on improving the quality of our people data and working with our Employee Resource Groups to build a more inclusive culture.
- We’ll measure outcomes by setting specific targets and metrics as we develop this strategy.
Part 2: Developing our people’s ESG skills
We’re investing in learning and development to help our people unlock their potential.
A better understanding of ESG helps us meet client expectations and make a bigger contribution to our goals.
Commitment 3: Roll out our bespoke ESG learning programme by 2026.
Commitment 4: Achieve 100% completion of tier 1 of our ESG learning programme by 2026.
- We’re identifying knowledge gaps and creating a learning programme.
- We plan to increase ESG understanding across teams and provide ESG learning key to specific roles.
- We’ll measure this by the average increase in hours of ESG-related training compared with the previous year, and the percentage of employees who complete tier 1 of our programme.
Part 3: Prioritising safety, health and wellbeing
The safety of our people is paramount to us, and we have effective practices in place in the UK. We’re aiming to achieve zero workplace accidents and incidents, with a focus on situations where safety risks are relatively high.

Commitment 5: Achieve zero workplace accidents and incidents every year.
- We’re identifying our greatest work environment safety risks and training employees on safe practices.
- We plan to prioritise safety risks, improve health and safety materials, and ensure colleagues are informed of our safety practices.
- We’ll measure this by the number of reported accidents.