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Residential Asset Management

Facilities management services for London residential blocks

We provide comprehensive facilities management services for London residential blocks. Knight Frank has a team of NEBOSH (National Examination Board in Occupational Safety and Health) qualified Facilities Managers and all our managed properties are assigned a dedicated manager or team to ensure health and safety compliance in all areas.


Our Block Facilities Management services include:

  • Regular site inspections and attendance
  • Liaising with onsite staff and contractors as required to ensure high standards are met
  • Procurement and review of contracts to guarantee cost effectiveness
  • Using dedicated CAFM system to track and monitor health and safety compliance
  • Data reporting on health and safety compliance to client and third parties

Knight Frank Promise

Promise is a wholly owned subsidiary company of Knight Frank. It was established to employ all on-site staff within properties under our management. We have a dedicated human resources team who oversee all 250 on-site staff from payroll, to recruitment, training, appraisals and disciplinary issues.

Transfer of Undertakings, Protection of Employment

We have an experienced and established process for managing Transfer of Undertakings, Protection of Employment (TUPE) protocol and staff, ensuring a coherent induction into Knight Frank, our values and standards of service. Thorough health checks of existing processes, procedures and service levels are carried out, enabling optimum transition and mobilisation of contracts.

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