Esher Estate Agents

Victoria and team provided an excellent service throughout our purchase, always available, persistently helped run things down to ensure we closed on time. Thanks for all your support!

We cannot speak highly enough of our experience with Victoria Miles. Victoria was extremely communicative, professional and supportive throughout. She went above and beyond, always keeping us informed at every step and ensured a smooth process We'd definitely recommend her to anyone buying or selling a property.

Very many thanks to Adam, Victoria & Maisie for their professionalism and hard work to get this sale completed in what is a challenging marketplace.

Tina has been pleasant and professional from start to finish with our house hunt helping us secure our new home. She understood our search spec and found the perfect property for us .

I was seriously impressed with the professional and friendly service we received from Knight Frank Esher on the sale of our house. The team was led by Adam Burlison whose knowledge of the local market was extensive and the advice given sensible. Our day to day contact was with the very efficient and effective Victoria Miles .We received immediate feedback following viewings and more detailed feedback a couple of days later. Once we accepted an offer, they chivvied the deal along and kept in constant contact with us, our solicitors, our buyers, their agents and their solicitors. They made sure everyone knew what was going on all the time and helped push the transaction forward to a successful conclusion. Impressive.

We had an excellent experience buying our new home. In particular, Maisie Bywater was outstanding. She is very knowledgeable, diligent, personable, and of course, highly effective. Couldn’t recommend her more!

After having had no success selling our house with two other agents, one a small local one and the other a large chain, we chose Knight Frank because they had recently sold a similar house to ours on our development. The initial valuation meeting with Adam and Maisie was very positive and we were impressed by their suggestion of marketing our house as a six bedroom house with extra reception rooms rather than as an eight bedroom house. We received updates every two weeks and a written report every month and although it took over a year from first putting our home on the market before we finally exchanged contracts, Maisie and then Victoria when she joined the team kept our hope up that we would sell. Maisie was helpful getting us the best price we could when we finally received an offer and Victoria was invaluable in acting as a link between us and our buyers and our solicitors. We really felt that the team earned their commission and at all times were polite, professional and caring. I have no hesitation in recommending them.

⭐⭐⭐⭐⭐ An Absolutely Phenomenal Agent Who Saved Our Purchase! We are thrilled to give Victoria Miles our highest possible recommendation. As first-time home buyers and new residents to the UK, we needed not just an agent, but a true advocate and guide. Victoria was truly our rock through what became a complex and challenging transaction, going out of her way to ensure we succeeded. Key Highlights of Victoria's Service: • Initial Speed & Proactivity: After our offer on our new home was accepted, Victoria moved with incredible speed. She immediately linked us with necessary services and expedited crucial early paperwork, setting a fast pace and making the intimidating process manageable for us as newcomers. We were hugely impressed by her quick responses and sense of urgency from day one. • Going Above and Beyond: Our purchase was plagued by significant delays from third-party management companies (DOV issues). When the situation became difficult, Victoria constantly stepped up, including personally intervening to try and expedite payments for the Management Pack and even offering to physically collect the Deed of Variation papers herself to save time. This level of dedication is simply unmatched. • Securing the Completion Date: Due to the third-party delays, we faced a non-negotiable deadline with our rental ending unplanned. When our completion date was at risk, Victoria leveraged her superb negotiating skill and empathy to convince the sellers (her clients) to move their completion up to earlier. This meant the sellers were incredibly flexible, moving their own items into an Airbnb to ensure we could complete on time. Without Victoria’s tireless commitment, we would have been left without a place to live. • Total Support for Newcomers: She provided invaluable, timely advice on everything from recommended removal companies to technical house documentation (floorplans, planning permission links), proving herself a complete partner in the journey. For us, arriving in a new country, her guidance was truly essential. Victoria is not just a negotiator; she is a problem-solver, a dedicated advocate, and a brilliant communicator. She understands the mental and financial pressure of buying a home and puts her clients first, ensuring certainty and resolution when it matters most. If you want a smooth, efficient sale—even when facing unexpected hurdles—Victoria Miles is the only agent you should have on your side.

We recently bought our dream home through KF and Victoria was a perfect person to make it happen. We were in a big rush to make the deal happen and due to involvement of a third party, there were some delays. But KF and Victoria dealt very professionally and with tons of patience making things happen in a decent time. We can’t thank Victoria and her team enough for their guidance and constant support.

Professional, knowledgable and easy to work with. Our selling process was long and, at times, frustrating but throughout Adam, Maisie and the team guided us, supported us and ultimately secured a sale. Would not hesitate to recommend.

I had the pleasure of working with Jamie Vass, and cannot recommend his services highly enough. Throughout what turned out to be a rather drawn-out process due to delays with the tenants’ house sale, he communicated clearly and thoroughly at every stage, ensuring I was always kept up to date. He consistently went above and beyond to support all parties involved, handling each hiccup with professionalism and a proactive approach that gave me complete confidence. It is rare to find someone so dedicated to their work, and I genuinely believe his efforts warrant recognition, in fact, I would say a pay rise is thoroughly deserved! I would not hesitate to recommend Jamie Vass to friends, family, or anyone seeking to rent a property. His commitment and attention to detail made the entire experience far smoother than it otherwise might have been.

Tina was a Legend! Super kind and followed up so quickly. Working with her was by far my favorite agency I chatted with during our search.

The team at Knight Frank managed the rental of my house and did a fantastic job. Jamie and Beth, supported by Harri were all brilliant - trustworthy, professional and proactive. Their approach sets them apart from their competitors and I would try them to anyone looking to rent out their property. Additionally, Daniel, who manages the property once rented was also brilliant and a significant cut above property managers from other agents in the area

Victoria Miles is one of the best agents in Esher & Cobham area always showing us the best properties on the market, looking forward to closing a property with her in the near future.

Brilliant service from Jamie in the lettings team. At 36 weeks pregnant and having been gazumped on our onward house purchase, we needed to move quickly - and Jamie delivered! He kept us updated every day and we were into a rental a couple of weeks later. Wouldn't hesitate to recommend.