"We had a number of estate agents visit to value the house and discuss selling it. Knight Frank, and Tom Woods specifically, stood out as being far more professional and knowledgeable than all of the others. Throughout the sale Tom went above and beyond to manage the sale and stayed on top of not only all parties down the chain, but also our solicitor, whilst giving me regular updates by phone and email. I was very grateful for this as it meant that I could get on with other tasks, safe in the knowledge that Tom was on top of the house sale. I would highly recommend Knight Frank and Tom Woods to anyone thinking of selling their house. We shall definitely use them again."
Katherine Moss, Vendor, October 2017
"I want you to know how much I have appreciated your support during the past four months, always cheerful, re-assuring and thoughtful too. Thank you again for everything, and you will continue to be recommended to others."
Mrs Beaumont-James, Vendor, July 2017
"I will always be grateful for the warm welcome that you gave me whenever I came into Knight Frank and for all your support and advice. We were both incredibly impressed by your complete professionalism throughout."
Mrs Gunner, Vendor, February 2017
"A big thank you especially to you Tom, for liaising between client and customer so well and being so easy to speak to. It means a lot to deal with someone who always returns calls and answers emails! My brother and I are very grateful."
Judy Willis, Vendor, February 2017
"I am writing to you to say how pleased and impressed I was by Tom Woods' handling of the above-mentioned sale. From my first meeting with him, I felt confident that he both understood the property's assets and weaknesses well and would handle prospective purchasers effectively. As the sale progressed, and particularly when I felt that the purchasers were being unreasonable, he gave clear, reasoned and pragmatic advice (once rather firmly, as was required at that point) and on more than one occasion put significant effort into satisfying the purchasers' demands. Overall, his persistence and highly professional approach was key to the particular sale eventually going through, and his consistently cheerful and prompt communications made the whole process less stressful than it would otherwise have been. I have already strongly recommended Tom to others locally, and will do so again."
Mrs Westbury, Vendor, January 2017
"We have just bought a new home through KF and, although we were not the clients, would like to praise how much they made us feel at ease throughout the whole process. Not an easy thing to do when it’s the biggest purchase you’ll ever make. They totally ‘got’ our situation and tailored their approach accordingly. George Clarendon, in particular, is a great asset to the business. He really does put the ‘gent’ into agent!"
Nick Heath, Purchaser, November 2017
"Just to say very many thanks for all your help with selling Yew Tree Cottage. We are sure it was one of the more difficult sales and you were so re-assuring and helpful and your advice was just right. We felt we were in very safe hands and had your full attention. Communication was second to none."
Mr and Mrs Fenner, Vendors, July 2016
"They have a first class team who are experienced, realistic, tactful with both us and potential buyers, knowledgeable, and easy to deal with when difficulties arose. They were helpful in putting us in touch with suitable advisers such as specialist lawyers. I would certainly use them again."
Mr King, Vendor, May 2016
"Selling a much loved home and downsizing after 30 years is not something undertaken lightly. We used Knight Frank (Winchester) as our agent to achieve this and, from the outset, were delighted with the service provided. From the moment we started discussing the possibility of moving through to overseeing the final stages of the sale, we encountered nothing but sympathetic understanding, a realistic appraisal of the market, friendly advice and practical help on the several occasions we needed it. The process was not entirely without its setbacks but the challenges were all overcome and the outcome was entirely satisfactory. We could not have asked for more friendly and professional service and, ultimately, the sale we eventually achieved has enabled us to move forward to a new home with immense gratitude for all the support and help we received from the Winchester branch of Knight Frank."
Mr Lang, Vendor, May 2016
"Anna has been fantastic handling the sale of our house. She has been entirely professional in moving things forward over quite a protracted period of time. Anna has a terrific sense of the market which can be difficult to read at times and she has ensured that the whole process has been as stress-free as possible. Her advice has always been timely and spot on and we have felt very confident and comfortable in our dealings with her. At every stage she made us feel that we were valued clients. We're so glad we took our friends' advice and chose Knight Frank. Thank you Anna, you are a star and a great asset to the Winchester team."
Mrs Ramsey, Vendor, May 2016
"We knew that our house in a rural location would appeal to only a small number of buyers who particularly wanted that environment and that it would take time to find such a buyer. Throughout the selling period Andrew Rome of Knight Frank provided advice from his extensive knowledge of the property market across the country at a time when economic and political events were causing significant fluctuations and uncertainty. The sale was completed a week ago in line with the original valuation and timescale – a first class service for which we are very grateful. Thank you."
Ken Rozier, Vendor, November 2017
"I wanted to express my gratitude to the Winchester office that Anna was no less than exceptional in her management of this sale. Personable, diligent and caring, Anna ensured that the process ran smoothly and maintained momentum despite numerous challenges. She quickly grasped the complexity of issues as they developed, understood the perspective of both parties and recommended practical solutions. Her communication skills throughout were outstanding: responsive, effective and importantly, human."
Mr Reeves, Purchaser, April 2016
"A huge thankyou to all at Knight Frank for their help in selling our house. They were very professional and helpful at all times and nothing was too much trouble! They had masses of viewings and an asking price offer within 4 weeks. And the whole process was very smooth. I would use them every time when selling my home."
Mrs Boulton, Vendor, April 2016
"May I take this opportunity to thank you for looking after the sale of our house. Your advice was sound, your service was excellent, and those you had showing the property did so with discretion and style. You made what is always a trying time as smooth and painless as possible"
Mr Patterson, Vendor, January 2016
"Knight Frank and their team worked relentlessly to produce a very prompt and successful sale of The Little Manor, Lower Woodford, with great efficiency and enthusiasm from all who were involved, for which we are exceedingly grateful."
Mrs Paul, Vendor, November 2015
The service, professionalism, support and communication was excellent. They were always on the ball and very proactive and helpful. A pleasure to do business with and I am very happy to recommend Knight Frank.”
Ian Stewart, buyer June 2018
“I am very grateful for all that the Knight Frank staff in Winchester have done for me with regard to the sale. Andrew in particular has been most helpful from start to finish, and it has been a pleasure doing business with you.”
Alan Bennett, vendor June 2018
“The whole team at Knight Frank, Winchester have been amazing. George, Tom, Liz, Liberty and Flora worked really hard to get the sale of our house to completion. They kept us informed of progress at every stage and I can highly recommend them. Thank you.”
Katie Sutton, vendor June 2018
“We anticipated great professionalism from Knight Frank and we were not disappointed. We are very grateful to Andrew Rome and his team who showed great tenacity in dealing with both sides and eventually achieved both a sale and a purchase in very difficult market conditions.”
Patrick O’Keeffe, vendor May 2018
“In my time as a solicitor, I have acted on many house sales and have dealt with many estate agents. I chose Knight Frank to act on our sale knowing that the service they provided would be good. In fact it was better than good. From the sound valuation advice at the outset, to the feedback from viewings, to the chasings when required, to being always on hand when needed, Tom Woods and his delightful office staff were the real deal. We could not have been in better hands throughout and they deserve all our grateful thanks. I wish more of my clients had instructed Knight Frank!”
Jeremy Grice, vendor July 2018