London home management

Establishing home management

Knight Frank will look after all your London home management needs, protecting its value whilst saving you time and stress. Our team covers prime residential property in London including Belgravia, Knightsbridge, Chelsea, Notting Hill, Hampstead and St John's Wood, as well as exclusive residences elsewhere in the capital.

We aim to enhance your lifestyle with the exemplar quality of service that is synonymous with Knight Frank. In essence, we will recruit all household staff, repair, maintain and clean your home, coordinate holidays, arrange dinner parties and social occasions, all to fulfill your family’s personalised needs.

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London home management services

We can recruit the best quality house manager, an on-site housekeeping team, all of which are supported by our office-based professionally qualified staff. We provide Human Resources and payroll services to ensure your family home is looked after by high caliber individuals that are used to finding solutions to all issues, from the hospitality sector rather than residential alone. For example, we employ an ex Royal Household butler as a house manager on behalf of one of our clients. We work to ensure the value of your home is protected and wherever possible, enhanced.

Additionally, we:

provide a full accounting package to include budgeting for all aspects of the operation of your Home
provide a full facilities management service to ensure that all aspects of maintenance and servicing within your home meet your requirements and are compliant with all health and safety and other statutory requirements
follow up and advise on any post-purchase issues
oversee maintenance and major works
guarantee the best service standards and absolute discretion at all times
provide peace of mind by ensuring your home is being looked after as you would wish when you are away and guarantee your home can be ready at a moment’s notice (with fresh flowers, a stocked fridge and aired beds as you may require)

How we provide London home management services

Aside from the appointment and management of staff, Knight Frank has a comprehensive list of approved suppliers of the highest quality who provide services, including:

Catering staff for any occasion
Cleaning services for specialist materials and finishes within the home
Security (ensuring relevant personnel are SIA licence holders)
Chauffeuring and valet parking
Landscaping and gardening
Maintaining complex house management systems within your home

Our staff will ensure that all matters we undertake are done so in a timely and cost effective manner, using quality assured systems and protocols. More particularly, we offer:

Verification and payment of all household accounts in your absence. This includes checking meter readings and assessing service levels
Prompt annual reconciliation of accounts and accurate budgeting based on regular re-tenders and detailed explanations with full transparency
Regularly market testing contractors that meet our strict criteria
Security screening of all contractors who enter your home
Post and parcel collection, holding and forwarding services for all deliveries
Regular visits to monitor the status of the home and to ensure all legal requirements (particularly regarding any mechanical and electrical machinery) are addressed
Regular health & safety risk assessments, external audits and a structured training program for all staff within the house, for the safety of your family and to protect its underlying asset value