Ascot Testimonials
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"I have worked with Knight Frank on two previous occasions in the past twelve months and will again be working with you early in 2008. My main contact is with your Ascot Office and in particular James Heron and the excellent office personnel. I have recently sold two Large Country Homes with Equestrian use and find that the local Knight Frank Office has an unparalleled level of expertise in this type of property. Knight Frank at Ascot is ideally located for both Purchasers and Vendors alike and are able to offer a personally selected client base which saves wasted time. Both my recent properties were sold after a very small number of viewings. Above this a high level of Confidentiality and a Professional approach is always maintained which is important to me."
"I have been very satisfied with KF The handling of the sale seemed very professional and I have no complaints to make at all. Anytime I telephoned or e mailed my concerns were dealt with quickly and politely."
"From the outset you managed both mine and the clients expectations flawlessly, both of us being apprehensive about the process involving a nearly completed house.
However, for me, Knight Franks willingness to tackle almost any task on both sides provided a level of service that is shamefully almost non existent in estate agencies today and made what I had anticipated to be a stressful few weeks a walk in the park. Even the HIPS process, which I had been apprehensive about, did little to dampen the speed and efficiency with which you processed the sale.
It would not be right for me to finish without mentioning the level of professionalism every member of your team displayed at every point of contact from the first viewing to completion. I cannot describe just how comforting it is to know that no matter who answered the phone in your office, my query would be dealt with in an efficient and timely manor. Although I did not meet the cleaners, I am sure they too would have conveyed the same level of enthusiasm.
Once again my sincerest thanks and I look forward to working with you in the future."
"I would like to take the opportunity to thank you and your team for the highly professional service you offered in the sale of 11 Prince Consort Drive. The level of service was significantly different to that I experienced from another local agent when I enquired about potentially marketing the property in 2006.
The real difference Knight Frank offered was the total service approach from initial contact to your office. A high level of importance is obviously put on the rapid return of calls, flexibility in arranging initial valuations through to preparation of sale particulars. Your valuation advice was highly constructive and took account of current market conditions. Three other agents valued the property though Knight Frank were the only agent who appeared to have a clear confidence in their valuation and ability to deliver against their proposal – other agents gave a wide price range. Demonstrating clear commitment and confidence in the product you are selling is critical for any vendor. Similarly, it is evident Knight Frank understand the local property market versus other agents selling houses as commodities – there was an understanding that at the higher priced market you are selling both a house and a lifestyle. The house brochure was excellently presented with high quality photography, concentrating on key selling features/ views of the property.
Your realistic advice was appreciated on receipt of offer, and from a sellers perspective feel it is important an agent clearly communicates the realistic position – rather than what the seller may want to hear!
In addition the constant attention to detail and regular follow up was important when the purchaser became less diligent in meeting the time and date commitments they had made. You left me with a high degree of confidence the sale would be progressed despite being out of the country for the most of the time the sale was proceeding. It was also useful in you assessing the correct time for buyer and seller to speak directly to sort out differences to ensure clear communication when a buyer is having second thoughts re moving ahead with commitments."