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Information for Tenants

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Lettings Management Service  | Information for Tenant | Tenancy Management


Knight Frank Lettings aims to provide the highest standards of professional service to landlords and tenants alike. If you are seeking a property to rent, our specialist teams aim to make the entire process as smooth and straightforward as possible – from searching for a suitable house or flat to moving into your new home.


Finding the right property
Register with Knight Frank and take advantage of our extensive database of high quality rental properties throughout London and in Surrey. You can register by calling one of our letting offices, or register on-line to receive email alerts of new properties becoming available to rent.


Viewing properties
We endeavour to arrange appointments that are convenient to you during weekdays, evenings and on Saturdays.


Making an offer
As soon as you have found a suitable property and communicated an offer to us, we submit it to the landlord for consideration. Any offer made is subject to satisfactory references being received and a tenancy agreement being completed.


Acceptance of your offer
When your offer has been accepted, we apply for references and begin preparation of the tenancy agreement between yourself and the landlord.


The tenancy agreement

Once all terms have been agreed by both parties and satisfactory references have been received, all documentation is forwarded to you and the landlord for signature.


An independent inventory
Before the tenancy begins, an inventory is prepared detailing the contents and condition of the property. This is carried out by an independent inventory clerk and a copy supplied to both landlord and tenant.


Rent and deposit
Prior to the tenancy commencing, we provide you with a statement showing the initial monies due.

This will include the first rental payment, normally one month or quarter in advance depending upon the terms agreed. The deposit, usually the equivalent of six weeks' rent, together with the tenancy agreement fee are collected at the same time.


Completion and check-in
Once the tenancy agreement has been signed and cleared funds have been received in respect of the rent, deposit and other charges, the tenancy can proceed.

On the day the tenancy commences, you will be checked into the property by an independent inventory clerk and the keys handed over to you.


You can then start enjoying your new rental home, confident that Knight Frank is on hand with advice and support throughout your tenancy.

Residential Corporate Services

Our business is to find homes for corporate tenants relocating into London. With a wealth of experience we truly understand the wide range of people and requirements that a London relocation can involve.

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