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  • Mayfair lettings

    • Associate, Lettings Manager T: +44 20 7647 6604 M: +44 7825 904 251 vCard

Visiting Us

Mayfair

120a Mount Street
London  
W1K 3NN
United Kingdom
T: +44 20 7499 1012
F: +44 20 7491 0653
mayfair@knightfrank.com
Opening Hours
Mon 8am to 8pm
Tue 8am to 8pm
Wed 8am to 8pm
Thu 8am to 8pm
Fri 8am to 8pm
Sat 10am to 2pm
Sun closed

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Knight Frank Mayfair & St James's testimonials

Many of our clients write to express how pleased they have been with the service they received from us. Below are a selection of recent testimonials:

"Excellent, professional service from all the staff. No hesitation in recommending them."

Vendor.September 2016

"Thanks so much for your input on this one. You are very easy to deal with, extremely professional and so friendly, helpful and charming with it. Look forward to many more such encounters."

Z.R.July 2016

"Just a brief note to thank you for your enormous help in getting this transaction to an exchange. This was a tricky sale which would not have happened without your continuous input, effort, enthusiasm and assistance. I hope that our mutual client, the seller, realises how lucky he was to have you working for him, and that you went well beyond what any seller’s agent is expected to do, even turning up late one night at my house with a bundle of documents! I have thoroughly enjoyed working with you over the last few months and hope that we are able to do more business in the future".

Vendor's solictor, February 2016

"Very helpful and friendly as well as professional. Would absolutely use again."

J.A., Landlord January 2016

"Knight Frank was appointed to lease my flat in St Giles last quarter, and Emily was assigned to handle the tenancy matters. She found me a n umber of potential tenants within a couple of days, provided me with advice so that I could conclude the deal shortly, and duly followed up every related matter even after leasing out the flat in a professional manner."

S.C., Landlord January 2016

"Very helpful and friendly as well as professional. Would absolutely use again."

J.A., Landlord January 2016

"Knight Frank provided sterling service in both helping us to sell our home in one area of London and find a place to rent in another area. At all times, agents were helpful, friendly, knowledgeable and happy to co-operate across offices. We were very pleased with the results and would recommend Knight Frank without reservation."

P.W., Tenant/Vendor December 2015

"We switched to Knight Frank to act as sole agent for the sale of our flat in Mayfair. Jenna and the rest of the team reinvigorated the sales process with lots of positive energy in a difficult and sluggish market. The weekly written feedback on all viewing was insightful and gave us confidence that we were being well looked after. Jenna’s considered advice on which of two offers to accept was helpful and she was very proactive in getting contracts exchanged with a smooth and swift completion. With the service that they provide Knight Frank rightly deserve their commanding market share in Mayfair. We will go directly to them next time."

I.C., Vendor, November 2015

"I would like to thank the entire team at the Knight Frank office in Mayfair and especially Alastair Nicholson for the sale of my property. The team have always been very helpful and pleasant. Alastair has always gone above and beyond of what was expected and has always put my best interests first. The property was not your usual sale and was quite complicated, Alastair dealt with this with exceptional professionalism. I was also introduced to your Belgravia and Islington office via Alastair, the Islington office was amazing and sold another property of mine at asking price, I am just about to advertise with the Belgravia office."

A.A., Vendor, October 2015

"I am pleased that Knight Frank were appointed as agents to sell my home in Mayfair. Not all agents give such straight forward and honest advice and this made a refreshing change. Alastair and his team remained committed to the sale process throughout, working weekends and well into the evenings to get the deal done. I am thoroughly thankful for their services and would recommend them to anyone wishing to sell a property in the Mayfair area."

S.S., Vendor, October 2015

"The sale of the property simply would not have happened if Simon hadn't been my agent. He truly went above and beyond to ensure the sale went through, comforting both the buyer and myself along the road. At the very beginning he dedicated a lot of time opening my eyes to the market and then came up with the best plan of action to get the right buyers through the door for viewings. Once he found the buyer he skilfully managed to encourage the buyer to offer the right price for which I am very grateful. Coming to exchange has been a painful process and what could go wrong, did. Simon was available all the time and tackled each hurdle in his stride. He is brilliant with people and knows what to say or how hard to push them to achieve the goals or simply to keep everything moving. I can honestly say that Simon is as involved and dedicated to the sale as I am!"

Vendor, September 2015

"Our decision to ask Knight Frank’s Mayfair office to handle the sale of our penthouse, has indeed been vindicated. The property went on the market at the end February 2015, in a difficult, pre-election period. However Knight Frank brought forward an offer and we exchanged contracts in just a few months, and at a record price per square foot. Although the apartment is an outstanding product, Harvey Cyzer and his team provided a wonderful service. At no time were they found wanting. In particular, Harvey’s commitment is 100%. His attention to detail and tenacity, could not be higher if the property were his own! All in all 11 out of 10."

T.M., Vendor, July 2015

"Thank you for the five star service. Of all of the Soho agents you were the most proactive and advisory and in the end the one who sold the flat. The best agent ever."

E.C., Vendor, July 2015

"I am extremely satisfied with my experience from start to finish. Communication from Knight Frank was excellent. Reporting was excellent. Overall very happy and would recommend KF Mayfair office to anyone looking in the area."

W.N., Vendor, June 2015

"Jenna is a very good and effective property professional, she handled our transaction with relentless enthusiasm and energy. Our buyer needed a lot of pushing to get to exchange and Jenna was the person who did that for us. She navigated the treacly line between commercial necessity and keeping the buyer/client onside with diplomacy. Further back in the proceedings she additionally negotiated the offer price up successfully too, well done. And obviously the viewings process went well. I am very impressed by all she has done for us, thank you Jenna. I will also mention Alastair’s contribution to the sale, his input was of the highest order. Right from negotiating terms through to guiding the sale he has been a very useful person to deal with. Lastly Holly Cleave, who is a credit to the office. Thanks go to her for arranging the brochure so efficiently and effectively. A thoroughly pleasant person to deal with."

P.R. Vendor, March 2015

"I recently acquired and sold my house through your Mayfair office and wanted to say what a pleasure it was in dealing with the team on this transaction. I acquired the site from Knight Frank back in October 2012, working closely with Harvey, Simon and Alastair on layouts and design. The product that was created was outstanding and I strongly feel that all parties pulled their weight in making sure this was possible. The sales process was immaculate with absolute transparency throughout. I was provided regular updates on all viewings, interest and any issues. Communication is key to this game and its certainly something the team were on top of. The level of care to all parties was second to none. I look forward to working with Knight Frank on future transactions and would highly recommend your services to other family offices & developers."

A.G., Vendor,January 2015

“Thanks for your efforts on this sale, your advice throughout was impeccable and to have concluded such a difficult transaction was a real credit to you, this would not have happened without you”

Vendor, September 2016

"I just wanted to write and thank you for the outstanding service and advice that you’ve given me over the last 12 months. You have been absolutely superb throughout this process, which as you say, at times has been very stressful. I really appreciate your calm and helpful advice and it has been a great pleasure working with you. Again many thanks. You’ve done a fantastic job."

K.T., Vendor April 2016

"Knight Frank Mayfair delivered on every promise. Their attention to detail and follow up during an accelerated sale process was first class. I have no hesitation in recommending Simon and the team."

P.Y., Vendor April 2016

"Simon was very attentive, courteous and acted with the upmost professionalism at all times bringing the sale of the penthouse to a quick conclusion. We would recommend him wholeheartedly."

D.P., Vendor February 2016

"Jenna and the Knight Frank team were a pleasure to work with from start to finish. Jenna’s communication throughout the process was excellent and within six days of the property going to market, she had it under offer. Once under offer, Jenna’s commitment to seeing it exchange before Christmas was nothing short of fabulous. I wouldn’t hesitate to recommend her and the Knight Frank team and I look forward to working on future projects with them."

S.N., Vendor January 2016

"Jenna acted very professionally from inception of acquisition right through to disposal, providing market evidence, sentiment and specification requirements promptly on request. Most importantly for a developer she was spot on with regards to exit value which we achieved having marketed the property for a total of 6 days."

G.D., Vendor January 2016

"I thought everything was really great. Everything was done efficiently - I didn't have to wait to get a response from you, and was able to move in within one week of singing in so thanks so much for everything."

L.L., Tenant August 2015

"Thank you, dear Simon, for your determined, subtle and resourceful efforts over the last few months. Indeed, we made a pretty good team, didn’t we? But I am happy – and so very relieved – that a lengthy, and sometimes fraught, process is now over. Throughout I’ve been so impressed how you are able to maintain gentleness of tone, courtesy and clarity of thought at all times - no mean feat. You have worked so hard and are the most special estate agent I have encountered."

G.B., Vendor, November 2015

"Knight Frank sold our property in line with our expectations. Jenna Buck managed the process in a patient, professional and courteous manner over the period of the sale which contributed to the successful completion."

A.J., Vendor, October 2015

"Thank you so much for assisting us with the sale of our house, which has always been dealt with in a very friendly and professional way. We are so grateful the way that yourself and Knight Frank have conducted the sale for us as the circumstances regarding the sale were very sudden and extremely sad for the entire family. You have kept us updated every step of the way and have been very kind and helpful throughout the whole process. I would definitely recommend Knight Frank as an agent and have nothing but praise for you and your team."

D.C., Vendor, July 2015

"We would like to extend our most sincere thanks for all of your efforts when selling our property. It was far from easy, as you were the second agents to take the instruction but your knowledge of the local area and pricing, in conjunction with your extreme work ethic resulted in us achieving a sale at the highest level. We particularly appreciated the constant feedback and dialogue throughout and when the offer got very tough this was invaluable, and without doubt saved the deal. Simply put, Knight Frank have yet again performed perfectly, and can best be described as the international local agent. Five star."

M.L., Vendor, April 2015