"I spoke to Oscar, our wonderful friend and the caretaker at Alexa just now, and he said the most affable and decent agent that has come through the door so far was Charlie. Oscar said, not only is he charming, but you can always count on him to put out the lights, close the doors, etc...He said no one else does. I say, if only we could clone Charles...I thought you ought to know that and hopefully you could pass on the compliments and commend him for his care and professionalism."
N., Vendor September 2016
"We sold our Palace Gardens Terrace W8 house in 2013 and could not have been happier with the advice and marketing exercise provided by Mark Redfern and his energetic team. The result speaks for itself."
J.F., VendorJune 2016
"Dear Sami, Just wanted to thank you for ‘holding my hand’ through the sale in Holland Park. You know I didn’t think it would ever actually happen, which is why my excitement at times must have seemed rather ‘contained’ in view of such a great deal. I thought the way that you handled the transaction was extremely professional. At no point did you ever rush things, which I thought was essential, in putting the whole thing together. Dealing with a purchaser and four different people selling, needed great patience, diplomacy and tact - that I’m sure I was even unaware of. It can’t have been easy putting together the sale of the entire house, but you made it look pretty seamless and relatively stress free. Also I’m delighted with the new property. These have been very big decisions that I have had to make in the last months, and I would say you have been a calm, wise, and steadying influence."
A.O., VendorFebruary 2016
"Thank you for the highly competent and efficient work. Your team did a great job, both delivering on your market judgments, dealing with very absentee clients, and offering very high ease of use. We will look forward to working with you in the future."
"Pete, you're my hero! Thanks for being such a great executive and for always pursuing this sale with utmost professionalism. I almost feel like we should buy another property just because of you!"
"I would like to thank you very much indeed for achieving the successful - and notable - sale. I understand that the sale price smashed the record for price per square foot for a similar flat in Kensington and yet you achieved the full asking price. We had received several much lower offers from other agents earlier, but you managed to do it. And within the agreed limited sole-agency term. I very much appreciated being closely informed throughout the process. The icing on the cake of course was that the deal was closed very quickly. I thought ten days was pushing our luck but amazingly it was done in eight days. Congratulations to you and the team. And again, thank you."
"Your ability and professionalism is exemplary and complementary to Knight Frank."
"Mike was great with me, very realistic and determined to get my price. He always was prepared to go the extra mile which means a lot."
"Thanks for your help and assistance and for always being at the other end of the phone when I was worried about the process."