"We have been looking for an apartment or a house these last months in the area of Thames Ditton and have found one - unfortunately not with Knight Frank. I find it unfortunate because Ms Zoe Jackson put so much hard work, professionalism, effort, kindness, attention in trying to find what we were looking for that I find it such a pity that she has not been rewarded by making the deal. I therefore asked her to give me her manager's names in order to give praise for such a talented negotiator, Ms Jackson certainly is an asset to Knight Frank."
Miss L, Tenant May 2017
"Having sold our house we needed to find a rental property in a very short timeframe. Zoe understood the sort of house we wanted, sourced a sensible shortlist and handled the process with a minimum of fuss, enabling us to move into our chosen rental on our preferred date. She was always available to answer questions (even on her days off). I’d have no reservations in recommending Zoe to anyone looking to rent in the Esher area."
Mrs W, Tenant January 2017
"Having lived in our house for 20+ years, the thought of selling was pretty daunting and we feared the worst. However, Tim was supportive and reassuring throughout, always on hand to offer straightforward advice and to guide us through the process. The outcome was a remarkably simple, quick sale, far removed from the traumas we’d been warned to expect!"
Mrs W, Vendor January 2017
"I'm writing to tell you of the experience with you finding us a new residence in the UK. It was a great time with you finding the house on my request. You have passion to search, your communications are so fast, you are a real professional agent and I can't forget your kindness. I hope to come to you when I have to find another house in the future."
Mr Y, Tenant January 2017
"I would like to take the opportunity to drop you a quick note of thanks for the high level of professionalism and customer service by Zoe. Out of 20 agents I registered with online she was one of only four that responded within 24 hours and indeed it was within one hour. She was extremely, helpful, diligent and cheerful in my search. She stayed on top of transaction and kept me in touch with what was happening all the way through. She made what can be a stressful transaction relatively simple. In addition she continued to apprise me of what was happening. I highly recommend her!"
Mr T, Tenant December 2016
"Matthew has provided a fantastic service throughout - from first viewing to completion. His relaxed and highly professional approach has been a breath of fresh air. We have dealt with a lot of estate agents in our housing search over the last 12 months - Matt really stood out and deserves the recognition."
Mr W, Buyer November 2016
"Knight Frank sold our house in Esher within a matter of weeks after a previous agent had been unsuccessful for several months. We were very impressed by their professionalism and responsiveness."
Mr T, Vendor November 2016
"I appreciate all you have done over the past two years. You have sometimes been in a difficult position, and you handled it graciously."
Mrs F, Tenant August 2016
"I want to thank you again for your professionalism throughout our time in Beauchamp road and displaying a kindness which was wholeheartedly appreciated by my family. I wish you all the best."
Mrs B, Tenant August 2016
"The progress made since the Check Out of the previous tenants only just over a week before is impressive. Many thanks for all your efforts to make this happen in such a short time frame and for getting the new tenants in."
Mr B, Landlord August 2016
"We would like to express our sincere thanks to Tim and Georgia from the sales team at Esher for their outstanding help. Tim went above and beyond our expectations in every way in securing the purchase of our property and equally since. We would highly recommend them."
Mrs and Mrs F, Buyers February 2016
"You have been a pleasure to deal with…polite, patient, realistic and professional."
Mr L, Vendor December 2015
"All the people who dealt with me regarding the sale of Hurst House were utterly professional and discreet at all times. I have only good words and thoughts of them."
Mr B, Vendor November 2015
"We sold our home through Knight Frank who were approachable and always provided us with updates throughout the process. The Knight Frank staff team were totally professional and worked with us to help us achieve our house move."
Mrs L, Vendor October 2015
"All the people who dealt with me regarding the sale of my house were utterly professional and discreet at all times. I have only good words and thoughts of them."
Mr B, Vendor August 2015
"Thank you Amanda and Lorraine for showing us such professionalism and kindness whilst we lived in Beauchamp road, it has been appreciated. Knight Frank has been a superb company to rent a property through and I am very impressed with the high level of service your team offers."
Mrs B, Tenant July 2015
" I just wanted to drop you a line to acknowledge Daniel Unger. We have dealt with him whilst finding a rental property in Esher. I cannot speak more highly of Daniel – he has been an absolute treasure. He has organised viewings with last minute notice, he has assisted in measuring up (definitely not part of the job description!) and he is always polite and on time. We have dealt with numerous agents in our time and I generally have nothing good to say about them – Knight Frank and Daniel have been a dream to work with. He is a a wonderful representative of your brand – you are lucky to have him."
JM, Tenant March 2015