"Thank you for achieving a successful sale of our Bristol house. We are delighted to have exchanged late last Friday. Your judgement of the reliability of the purchaser proved accurate. Our judgement of your professionalism also proved to be well justified."
Karen and Mike Stevens, vendors
"I would like to say thanks to you and your team for successfully marketing The Nursery at West Harptree. As you know, I have tried twice to sell the house over the past two years, and at the same asking price. Before reducing the price, assuming it may be too high, I decided to give Knight Frank a chance, and for the simple reason that i knew you had a great track record in selling properties with land, (where other agents don't), and that your network is far more widespread than the local agents around me. (I think you said you also had an overseas network).
As we went through the process, I must say I was most impressed with your backup team, where nothing was too much trouble, and things got done asap."
"Thanks Freddie, and many thanks to you James and to Knight Frank for all the sorting!"
Ro and Anne, Vendors
"Freddie, Nicky and I just wanted to say a huge thank you for your help with the sale of Copse End.Your professionalism, enthusiasm and positivity shone through from the beginning and you've done a remarkable job in helping us take a step nearer our Italian dream."
Tony and Nicky, Vendors
“I have recently completed a sale and purchase using the Knight Frank Bristol Clifton office, and it was an absolute pleasure to deal with this office. Whilst my purchase from Knight Frank wasn’t that small, my sale was, a relatively small property in comparison to the usual size that Knight Frank have on their books, and, admittedly, this made me a little nervous, from the perspective of “would they be interested in selling for me” or “would I receive a poor service because the property being towards the smaller end of their market”. I needn’t have worried, and the opposite was in fact true. Every single person in that office worked hard for me, covering for each other during periods of annual leave, and knew exactly the state of the sale. The communication channels remained opened at all times, and if they didn’t have an answer for me, they would find it quickly. Knight Frank’s fees were good value and reflective of the level of service received – even the photographer was included, which other agents tend to charge extra for. There were minor issues towards the end, caused by the purchaser of my property, that could have escalated into something much bigger, had Knight Frank not acted and got all the various parties talking again. Ultimately, I would wholly recommend Knight Frank Clifton to anyone who is thinking on selling their property – agreed, there may be other agents who charge 0.1% less in fees, but that removes the knowledge, skills and behaviours that you so very much need when going through a stressful experience like this. Specifically, Robin Engley & Rachel Hitchins continue to stand out from this branch, both of whom are real people, in the real world – something that is missing from other agents that are of similar size within the Bristol area.”
C Moore, Vendor and purchaser July 2016
“Thanks so much for your help; we definitely wouldn’t be going anywhere without your constant input & encouragement.”
Ms McLean, Vendor December 2015
“Robin has bucked every negative stereotype that exists of estate agents by setting realistic expectations, staying in close communication, providing valuable advice and insight and following through on commitments.”
Mr Morton, Vendor April 2015